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10 Argent Place Ringwood VIC

 

Thank you for visiting us here at Audio Trends. We aim to offer some of the best Audio Visual products on the planet in an easy to use environement with great prices and even better customer service. Below you will find links to most of the relevant information needed to navigate our site, make a succesful purchase and get access to our great customer service. Of course if you'd rather contact a real human being just click on the Contact Us link and give us a call or email us and we will get back to you as soon as possible. Thanks for shopping at Audio Trends. We trust you'll have a wonderful time.

 

 


1. About Us

Audio Trends is a different shopping experience. Sure, we love all the technical stuff and our product knowledge is second to none. But we love more than the boxes, more importantly...we love people. 

Our people, the Audio Trends staff are genuinely committed to meeting your expectations and doing what is best for you. When discussing this introduction, we all agreed that it was meeting, getting to know and helping our customers that brought the most satisfaction to everyone. We really do love people! We don’t just say that we are committed to our customers with fancy slogans. We back up what we say with trained and enthusiastic staff who will give you the best advice and service – before and after the sale. 

However, there is a lot to a company like Audio Trends, including the people. So for those a little more interested in us, our various backgrounds, our company policies etc., we have prepared some extra information. Simply click on our 'About Us' link. 

  


2. Contact Us

Naturally it's important to be able to get in touch wenever you need. All our phone, address and email details, including a map, are there when you click on our 'Contact Us' link above. 

  


3. Brands

With more than 37 years in business and knowledgable staff who have experience with most types of Hi-Fi & Audio Visual products it's important we cary a carefully selected array of Brands that are sure to solve almost any Audio Visual need you may have. To see our slection, simply click on our 'Brands' link. 

   


4. Gift Cards

Sometimes the Audio Visual product is not for yourself but rather for a family member or friend that would greatly appreciate the gift - for whatever reason. To purchase an Audio Trends Gift Card simply click on our 'Gift Cards' link. And remember, our Gift Cards last for 2 Years giving the customer plenty of time to make up their mind.

 


5. Audio Trends TV - All Our Videos In One Place

They say a picture is worth a thousand words. If that's true then a video must be worth a whole lot more. Here at Audio Trends we put in a lot of effort to keep you informed and educated with a wide variety of quality video content. Everything from how to set up a turntable to the latest information on new products is represented. So, simply click on our 'Audio Trends TV' link to watch all our videos.

  


6. Feedback

We have also felt that it is important to give our customers a voice. Whether it's to thank us for good service or to suggest ways we can do things even better, we encourage you to contact us with your feedback. Simply click on our 'Feedback' link.

  


7. Refunds, Returns & Repairs

Naturally, our goods come with guarantees that cannot be excluded under the Australian Consumer Law and we endorse these guarantees. However, there are conditions within the Law that protect both you and us as a provider of goods and services.

However, if you experience any sort of problem, we simply encourage you to contact us as soon as you can so that we can help with a prompt solution. For more information click on our 'Refunds, Returns & Repairs' link to see an outline of the Audio Trends Warranty, Returns & Refund Policy.

   


8. Delivery

You may very well have a question regarding your delivery and we have prepared some comprehensive information which you can find by clicking on this 'Delivery' link. Or you can contact us directly. Simply click on our 'Contact Us' link for our contact details.

  


9. Click & Collect

We want to make it easy for you to do business with us. Our free Click & Collect option is a very convenient way to shop and then arrange pick up from our Ringwood showroom at a time that suits. The process is easy and seamlessly integrated into the checkout process.To find out more simply click on our 'Click & Collect' link.

   


10. How To Order

Due to the nature of our business, we have provided a number of alternatives in both the way you can order and make payment for goods. To find out more simply click on our 'How To Order' link. 

   


11. Price Match Guarantee

Since 1980, Audio Trends has been committed to providing the best products, best service and best prices everyday. On everything! And that's why we check 100's of items every week to make sure we're on the money, so to speak. We don't want to loose your custom just on price. So, on the off chance you've seen a lower price on an identical item from an Australian competitor's website, but would still prefer to deal with us and enjoy our high-level of personal service, then simply tell us and we will match or even better the offer. To find our more simply click on our 'Price Match Guarantee' link.

   


12. Finance Options

Don't want to pay cash or use your credit card? That's OK. GE CreditLine offers a credit card facility to use for your everyday purchases and cash access needs and is accepted at over 10,000 retailers Australia-wide. But … it's not just like any other credit card ... With GE CreditLine, you'll get the unique advantage of extended interest free and deferred payment options that you won't get with other credit cards and is a must-have for those 'big-ticket' purchases like large screen TVs and big Home Theatre Systems! GE CreditLine can be used to take advantage of several great finance options. For more information simply click on our 'Finance Options' link.

   


13. Testimonials

We have always prided ourselves in our work ethic and believe that the principle of "doing to others as you would wish others to do to you" (Luke 6:31) has contributed to our longevity in the audio business. We also conduct a short survey with our online customers and if you click here, you can see what they (not all participate) have said. Click here to see some of the written/emailed Testimonials we have received BEFORE we added the electronic version which now numbers into the thousands.

   


14. Consumer Guarantees

Under Australian Consumer Law, we all have guaranteed legal rights for both goods and services we purchase. They are called Consumer Guarantees. To find out more simply click on our 'Consumer Guarantees' link.

   


15. Privacy Policy

Audio Trends appreciates that Privacy is important to you and therefore willingly complies with the Information Privacy Principles set out in the Commonwealth Privacy Act 1988. We have prepared a statement to inform you about our collection and use of personal information so that you can make informed choices about how your own information is collected and used.

Ordering products from Audio Trends Online is designed to be as simple as possible, while allowing maximum security and privacy for all your details. To find out more simply click on our 'Privacy Policy' link.

  


16. Terms & Conditions

While we try and make it easy and painless for you to purchase fine audio visual equipment from us, there are certain terms & conditions which help protect our customers and Audio Trends. Please read the terms and conditions on our 'Terms & Conditions' link before completing a purchase from the Audio Trends Web Site. 

  


17. Safe & Secure Shopping

Audio Trends takes credit card security issues very seriously and we have initiated several anti-fraud detection systems. We trust this will enable you to shop with confidence at Audio Trends. To find out more simply click on our 'Safe & Secure Shopping' link

 

 

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